I tried playing a sample in my Galaxy S4 that I just got. I was surprised to see that there was no audio on it. The video is awesome. There is no audio on speaker or on headset or with a 5.1 head set. I am trying my best to get the audio on HD files. I checked other 1080p or 720p MKV Files, and tried to install the Dice Player to hope it does that. Whereas, a big pity, I played some 1080p .mkv with Dice Player (it says it can play .mkv files), but still no audio on Galaxy S4.

Searching further and widely; some guys’ words give me a hint. “You are aware that MKV is merely the container for the audio and video streams? It gives no actual guarantee as to what the audio stream has been coded as. You would need to check that and see if the S4 supports that audio format…”

When I got the detailed info of my MKV video that comes with audio issues, I found that they are encode in DTS audio. Yes, that is the definite cause of the problem. Samsung Galaxy S4 can’t support DTS audio at all, and even some third-party video player can’t handle well. So, the optional choice is that I need to transcode MKV in DTS audio to Galaxy S4. I feel like I might loose some audio or video quality but I may be wrong but that’s how I like it.

One of my friend recommend Brorsoft Video Converter (It also has a Mac version). The software is ease of use. I download the trail version and convert my 1080p, 720p .mkv movies to a Galaxy S4 highly compatible format H.264 MP4. So, I can play it freely on S4 even without a 3rd party video player app. In fact, besides MKV, this software can support converting kinds of video files WMV, AVI, MTS, VOB, TiVo, MOV, MPG, MPEG, M2TS, etc to any format you want. The most important is that the conversion quality was great! The quality of the conversion was beyond expectation- the files looks as good as from the original. Very clean, very quick, very impressive.

Anyone who has the similar issues can follow the tutorial below presenting the 1080P/720P DTS encoded MKV to MP4(.aac audio) conversion process.

How to Encode MKV with DTS audio to Samsung Galaxy S4?

1. Download the MKV to Galaxy S4 Converter, install.

Download for Windows Download for Mac

2. Start video converter to import MKV file. Set output video format as mp4. Here I recommend you “Samsung > Samsung Galaxy S III Video (*.mp4)” which is a format specially designed for Galaxy S3 but also works for the S4.

Tip: There are also some optional tinkering you can take to make the videos look better on your Samsung S4 screen, such as changing the aspect ratio or specifying the video resolution by clicking the Settings icon.

3. Convert MKV with DTS audio to mp4 for Samsung Galaxy S4.

4. Drag the mp4 file to your Samsung Galaxy S4 and enjoy.

In this way, you can play DTS encode MKV on Galaxy S4 at ease.

FAQs:

1. What is DTS file format?

Multi-channel audio file encoding method, saves five tracks for surrounding sound. Sometimes referred as 5.1 channel.

2. Samsung Galaxy S4 supported file format?

Audio codec: MP3, AMR-NB/WB, AAC/AAC＋/eAAC＋, WMA, OGG, FLAC, AC-3

Video codec: MPEG4, H.264, H.263, DivX, DivX3.11, VC-1, VP8, WMV7/8